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where to buy a comcast cable box

Where to Buy a Comcast Cable Box


Where to Buy a Comcast Cable Box

If you are a Comcast Xfinity customer and you want to upgrade your TV box, you may be wondering where to buy a new device. There are several options available, depending on whether you want to rent or own your equipment, and whether you want to install it yourself or have a professional do it for you.

Renting a Comcast Cable Box

If you rent a TV box from Comcast, you can get a free update whenever there is a new technology available. You can choose one of the following four options to order a new TV box:

  • Go to xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment. Note: This option is only available to some customers.
  • Contact Comcast to place an order, ask questions or schedule a professional installation. Note: An additional fee may apply for professional installation.
  • Go to channel 1995 on your TV and follow the instructions to get a new TV box shipped to your home. Note: This option is only available in some areas.
  • Visit an Xfinity Store or Comcast Service Center and exchange your existing equipment for a new one.

Note: Please return your old equipment to Comcast within 30 days of receiving your new device. There is a charge for unreturned equipment.

Owning a Comcast Cable Box


Renting a Comcast Cable Box

If you own your TV box, you can check if it is compatible with the latest technology by visiting My Device Info. You can also find a list of compatible devices for your level of service. If you need to buy a new TV box, you can shop online or at retail stores that sell electronic devices. However, be careful not to buy an off-market TV box, which is a device that was originally rented by Comcast but was sold by resellers without authorization. Off-market TV boxes may not work properly or may violate Comcast’s terms of service.

Conclusion


Owning a Comcast Cable Box

Buying a new Comcast cable box can be easy if you know where to look and what to avoid. Whether you rent or own your equipment, make sure you get a device that is compatible with the latest technology and meets your needs. Enjoy your new TV experience!

How to Install Your Comcast Cable Box


Conclusion

Once you have your new TV box, you can install it yourself or have a professional do it for you. If you choose to install it yourself, follow these steps:

  1. Unplug your old TV box and disconnect the cables from the back of the device.
  2. Connect the coaxial cable from the wall outlet to the Cable In/RF In port on the back of your new TV box.
  3. Connect the HDMI cable from the HDMI Out port on the back of your new TV box to the HDMI In port on your TV.
  4. Plug your new TV box into a power outlet and turn it on.
  5. Turn on your TV and select the HDMI input that matches the port you connected to.
  6. Follow the on-screen instructions to activate your new TV box. You may need to enter your Xfinity username and password.

If you have any issues with the installation or activation, contact Comcast for assistance.

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